Why is my promo code not working?

Why is my promo code not working?

Our site may not have had its coffee yet 🙈 Send us a message below with the promo code, your order details and we'll happily help!

Here are a few reasons why the promo code may not be working:

  • The promo is only for 1st-time customers
  • The promo is only for one-time orders, not a subscription.
  • The promo is for subscriptions, not one-time orders.
  • The cart doesn't contain all the necessary products to allow the promo to be applied (such as a specific "buy one, get one" promotion)
  • There is already a promo code applied (we don't allow stacking promo codes)

Updated 8 months ago by Joel Fuster

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