Subscriptions & orders

How does your subscribe + save work?

Our Subscribe + Save is the easiest way to keep the positive energy flowing! All subscriptions are processed with a 15% discount and free shipping, always 💛You can even use the code SUPERSELF to save…

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When will my card be charged again after my first subscription order?

Your card will be charged on the date of your subscription renewal, which is set to every 4 weeks by default after you’ve placed your first subscription order. Once you’ve activated your account (a l…

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What can I change within my subscription?

We want to make sure you have as much control as possible with your subscription 💛 You are able to: Change the frequency of your shipments (every 2, 4, 6 weeks, etc.). Move an upcoming ship date of y…

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Can I add a seasonal flavor to my subscription order?

At this time, we are unable to add limited edition seasonal flavors to subscription orders. Because these flavors will eventually sell out, our system cannot tie them to automatic orders. However, we…

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I don’t have an account when I try to log-in?

After signing up for your subscription, you should have received an email that asks to activate your account. If that link is not clicked our system will not "recognize" your email and password shoul…

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Can I cancel my subscription at any time?

Of course! You can cancel at any time by logging into your account. Need help? Just send us a message below and we'll be more than happy to help 🤗

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What form of payments do you accept?

We currently accept: - Credit cards (Visa, MC, AMEX, Discover, JCB, Diners Club) - ShopPay - Paypal (only for one-time orders) - Google Pay - Apple Pay At the moment, we're not able to accept EBT pay…

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How do I cancel my order?

Send us a message below as soon as possible and be sure to include your order number! If your order hasn’t shipped yet, we can cancel right away. If it has been fulfilled, we will ask our fulfillment…

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Can I return my order?

We offer a 100% satisfaction guarantee, so you can certainly return your order if the product does not meet your expectations. Please send us a message below with your order number, and we will send…

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Why is my promo code not working?

Our site may not have had its coffee yet 🙈 Send us a message below with the promo code, your order details and we'll happily help! Here are a few reasons why the promo code may not be working: The pr…

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Are there any sales or deals going on?

We always want to help and add positivity to our fam's shopping experience 🙌 Click here to check out all exclusive deals that are available today!

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I forgot to apply a promo code to my order.

No worries at all! Send us a message below with your order number, as well as the specific promo code you were trying to use 😊 As long as your order meets the requirements, we will retroactively appl…

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Where do I find my order number?

Check your email! An order confirmation email is sent out to the email address you entered as soon as you placed your order 😊 Be sure to check your Spam folder as well in case it got lost in its way.…

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