Subscriptions & orders

Why is my promo code not working?

The majority of our promo codes are eligible for use on one-time orders and one use per customer. Additionally, we do not allow stacking discounts ☕️ For ‘buy one, get one free’ promotions, you must…

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I forgot to apply a promo code to my order.

No worries at all! Please send us a message below with your order number, as well as the specific promo code you were trying to use ☕️ As long as your order meets the requirements, we will retroactiv…

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Can I return my order?

We offer a 100% satisfaction guarantee, so you can certainly return your order if the product does not meet your expectations. Please send us a message below with your order number, and we will send…

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How do I cancel my order?

Send us a message below as soon as possible and be sure to include your order number! If your order hasn’t shipped yet, we can cancel right away. If it has been fulfilled, we will ask our fulfillment…

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Why is it saying I don’t have an account when I try to log-in?

After signing up for your subscription, you should have received an email that asks to activate your account. If that link is not clicked our system will not "recognize" your email and password shoul…

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Can I add a limited edition seasonal flavor to my subscription order one-time?

At this time, we are unable to add limited edition seasonal flavors to subscription orders. Because these flavors will eventually sell out, our system cannot tie them to automatic orders ☕️ However,…

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What can I change within my subscription?

We want to make sure you have as much control as possible with your subscription 💛 You can: Change the frequency of your shipments (every 2, 4, 6 weeks, etc.). Move an upcoming ship date of your orde…

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When will my card be charged again after my first subscription order?

Your card will be charged on the date of your subscription renewal, which is set to every 4 weeks by default after you’ve placed your first subscription order ☕️ Once you’ve activated your account wi…

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Can I cancel at any point?

Yes! You can cancel at any time, by logging into your account. Need assistance? Just send us a message below and we'll be more than happy to help 🤗

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What form of payments do you accept?

We currently accept: - Credit cards (Visa, MC, AMEX, Discover, JCB, Diners Club) - ShopPay - Paypal (only for one-time orders) - Google Pay - Apple Pay At the moment, we're not able to accept EBT pay…

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